Shipping Policy

At HAYLIRA, we are committed to delivering your orders quickly, safely, and transparently. Please review our shipping policy below for detailed information regarding order processing and delivery.

Shipping Coverage

  • We provide FREE shipping to all addresses within the United States.

  • International shipping is not available at this time.

  • We do not ship outside the U.S., including U.S. territories, APO/FPO, or international destinations.

Order Processing Time

  • Orders are processed within 3–4 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or U.S. public holidays.

  • During peak seasons or promotional periods, processing times may be slightly extended. Any delays will be communicated to customers when possible.

Shipping Time

  • Once shipped, orders typically arrive within 5–6 business days.

  • Delivery times may vary depending on destination, carrier operations, weather conditions, or unforeseen logistical delays.

Shipping Cost

  • Free Shipping on all U.S. orders — no minimum purchase required.

  • There are no additional shipping or handling fees.

Order Tracking

  • A shipping confirmation email containing a tracking number will be sent once your order has shipped.

  • Tracking information may take 24–48 hours to update after the carrier receives the package.

Incorrect Address & Delivery Issues

  • Customers are responsible for providing accurate and complete shipping information at checkout.

  • HAYLIRA is not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete addresses.

  • If an order is returned due to an incorrect address, customers may be responsible for additional shipping fees for reshipment.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 48 hours of delivery.

  • Customers may be required to provide photos of the damaged item and packaging for verification.

  • Once confirmed, we will offer a replacement or refund based on the situation.

Contact Information

For any questions regarding shipping or your order, please contact us:

HAYLIRA
📍 Address: Matthew Wynne LLC
101 Lake Avenue, Suite 2000
Orlando, FL 32801, United States

📞 Phone: 503-935-3890
📧 Email: contact@haylira.store